Easy Tech Tuts
How to Recall an Email in Freshdesk
By Impran M N
Everyone has sent a reply with a typo or the wrong attachment. This guide covers how to recall an email reply in Freshdesk shortly after sending it, so you can catch mistakes…
Freshdesk tutorials — page 2
40 free, step-by-step Freshdesk guides covering setup, common tasks, fixes, and best practices — each with a full video walkthrough.
How to Add Users in Freshdesk
By Impran M N
Getting a new hire into Freshdesk isn't a long process, but knowing exactly where the invite flow lives saves you a hunt through settings. Freshdesk surfaces it right from the…
How to Get the Freshdesk Widget
By Impran M N
The Freshdesk web widget puts a support chat panel right on your website, so visitors can message you or search help content without leaving the page. Setting it up walks through…
How to Integrate Freshdesk With Your Website
By Impran M N
Integrating Freshdesk with your website gives visitors a direct path to support without leaving your site. This guide covers the general steps for connecting Freshdesk's tools to…
How to Integrate Freshdesk With Other Tools
By Impran M N
Freshdesk works best when it's connected to the other tools your business already uses, from CRMs to chat apps. This guide walks through the general process of setting up an…