How to Set Up Gift Cards in Shopify | Boost Holiday Sales | Easily 2026
By Impran M NLast checked against official docs
Gift cards are one of the quickest wins on a Shopify store, especially heading into the holidays. They bring in money before you've shipped anything, they pull the recipient back to your store to spend, and Shopify handles them natively: no app, no code, no extra cost on any plan.
The setting lives in its own corner of the admin, though, and the difference between issuing a single card and selling gift cards as a product trips a lot of people up. This guide walks the whole flow from a fresh admin, shows what each screen looks like, and finishes with the pricing and timing choices that move holiday numbers.
Before you start
- A Shopify admin with a payment provider such as Shopify Payments already activated, if you plan to sell cards to customers instead of only issuing them by hand
01Open your Shopify admin
Everything starts from the admin dashboard, the screen you land on after logging in at your store's admin URL. The left-hand menu holds Home, Orders, Products, Customers, and the rest down to Settings.
Gift cards are not a top-level item here. They sit inside Products, which matters because the natural instinct is to hunt for them under Discounts or Marketing.
If your store is new, you'll also see prompts to choose a theme and activate payments. Neither has to be finished before you create a gift card, but a customer cannot pay for one until Shopify Payments or another provider is switched on, so handle that in the same session if you intend to sell cards instead of handing them out one at a time.

02Go to the Gift cards page
From the left menu, open Products and choose Gift cards. On a store that has never issued one, you land on an empty Gift cards page headed "Start selling gift cards," with a short line explaining that you can create products customers buy or issue cards directly to specific people.
This one page is the home for the whole program: every card you create shows up here with its remaining balance and status, which is what lets you audit redemptions later instead of guessing. Two buttons matter, and they lead to different flows.
Add a gift card product puts a card on your storefront for anyone to buy. Issue a gift card creates a single card for one named person, more like handing over a store credit than stocking a product. Decide which one you want before you click, since starting the wrong flow is the single most common source of confusion in this feature.

03Create the card and set its details
Issuing a card opens the Create gift card form, which is short by design. The gift card code is generated for you, though you can type your own for something memorable in a promotion.
Initial value is the starting balance: enter a whole amount like 25.00 and remember this is real money the moment the card is active. Expiry date defaults to "Doesn't expire," which is the safest choice in most regions since gift-card expiration is restricted by law in many countries and Shopify flags this on the form itself.
You can attach the card to a customer so it lands in their account and inbox, or leave it unassigned. Add a note if you want a record of why it was issued. Save, and the card is live and spendable at checkout right away.

04Choose values that fit holiday buyers
Once the mechanics work, the money question is what denominations to offer. Fixed amounts convert better than an open field: a gift buyer staring at a blank box hesitates, while a row of tidy choices makes the decision for them.
Anchor the options around your typical order value. If most orders land near 40 dollars, offering 25, 50, and 100 nudges buyers upward without pushing casual shoppers away.
A slightly premium top option gives generous gifters somewhere to go. If you are selling gift cards as products instead of issuing them one by one, set these amounts up as distinct variants so shoppers pick from a clear menu instead of typing a number, and so your sales reports stay clean per denomination.
05Promote them before the season peaks
A gift card sitting unpromoted in your catalog earns nothing. Stores that get real revenue from them treat the card as a headline product for a few weeks, not a footnote.
Feature it on the homepage and in the main navigation early in the season: gift cards are the classic last-minute purchase, and you want to be the obvious option when someone realizes on the 22nd that they are short a present. Put it in your holiday email, mention it at checkout as an add-on, and lean on the one thing a gift card does that nothing else in your store can. It delivers instantly, with no shipping cutoff, which is your strongest line in the final week once physical products can no longer arrive on time.
When it doesn't work
You created a gift card, but customers can't buy it themselves
Why: Issue a gift card and Add a gift card product are two different flows. Issuing creates one card for one named person; it never appears on your storefront for anyone else to purchase.
Fix: Go back to Products > Gift cards and use Add a gift card product instead, so the card is listed for customers to buy on their own.
You can't set a custom expiry date on a card
Why: Gift-card expiration is banned or restricted by law in a number of countries, and Shopify enforces that on the form depending on your store's region.
Fix: Leave the expiry as "Doesn't expire." If you need to offer a time-limited promotion instead, handle the deadline through a discount code instead of the gift card's own expiry field.
Frequently asked questions
Do I need an app to sell gift cards on Shopify?
No. Gift cards are a built-in feature on every plan. You create and manage them from Products > Gift cards in your admin, with no third-party app and no extra fee.
What's the difference between issuing a gift card and selling one?
Issuing a card creates a single card for a specific person. Selling one means adding a gift card product to your storefront that any customer can buy. Same section of the admin, two different buttons.
Do Shopify gift cards expire?
They default to "Doesn't expire," and gift-card expiration is restricted or banned outright in many regions. Shopify surfaces this on the form itself, but check the rules where you operate before setting an expiry date.
Can a customer pay with a gift card and a discount code together?
It depends on your checkout configuration. Run a test purchase with both applied before a promotion goes live, so there are no surprises during your busiest week.
Are gift cards worth setting up for a small store?
Often more so than for a large one. They bring in revenue up front, cost nothing to stock, and reliably return the recipient to your store, which is exactly the repeat traffic a smaller shop needs around the holidays.
Sources and last check
Click path (Products > Gift cards, the Issue vs. Add product split, the code/value/expiry fields) and screens come from a recording. Re-checked against Shopify's official Gift cards documentation in September 2026, which confirmed the feature is built into every plan at no extra cost and that expiry defaults to "Doesn't expire" because expiration law varies by country. Shopify's field-level sub-pages on creating gift card products returned only navigation links when fetched this session, so the denomination and promotion guidance below reflects the recording and general Shopify selling practice, not a doc citation.
About the author

Impran M N
I've been hooked on technology for as long as I can remember — especially the new tools and AI apps that seem to land every other week. Easy Tech Tuts is where I write up whatever I've just worked out: I do the task in the real product, record the screen, and turn it into the guide I wish I'd found first.



