Easy Tech TutsHow To Fix 'No Delivery Available' Error At Checkout in Shopify Easily 2026
By Impran M N
The "No Delivery Available" error at Shopify checkout stops customers from completing their purchase, often because of a shipping configuration issue rather than anything wrong with the order itself. This guide covers the main causes and how to fix them so checkout works again.
01Check your shipping zones
Review your shipping zones in Shopify Admin to confirm the customer's location is actually included in a zone with an available rate.
02Review delivery profiles
Missing or misconfigured delivery profiles can leave certain products without a valid shipping option, so check that every product is assigned to a profile.
03Match product weight and location settings
Confirm that product weights and origin locations are set correctly, since mismatches here can cause Shopify to fail to calculate a delivery rate.
04Check store address and location settings
Make sure your store's shipping origin address is properly configured, as errors here can prevent rates from generating at all.
05Test checkout after making changes
Run a test checkout to a few different addresses to confirm delivery options now appear and the error is resolved.
Frequently asked questions
Why does "No Delivery Available" appear for only some customers?
It's often because their shipping address falls outside your configured shipping zones or because a specific product lacks a valid delivery profile.
Can incorrect product weight cause this error?
Yes, if weight or dimensions are missing or unrealistic, Shopify may be unable to calculate a shipping rate and will show no delivery options.
Do I need a shipping app to fix this?
Not necessarily — many cases are fixed directly through Shopify's built-in shipping zone and delivery profile settings without needing a third-party app.
How do I know which setting is causing the error?
Testing checkout with different addresses and products helps narrow down whether the issue is zone-based, profile-based, or tied to a specific product.
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The same steps, demonstrated on screen from start to finish.
