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How to Add Manual Payment Method in Shopify, Set up Custom Methods Easily 2026

By Impran M N

Not every Shopify store runs entirely on card payments — cash on delivery is standard in a lot of markets, bank transfers are common for B2B and high-ticket orders, and some sellers just want a pay-at-pickup option for local customers. Shopify supports all of this through manual payment methods, a setting separate from your regular payment gateway that lets orders come through without being charged automatically. This guide covers finding the setting, adding a built-in option like cash on delivery, creating a fully custom method with your own instructions, and what changes about how you'll need to manage the orders that come through it.

01Open Settings and find Payments

From your Shopify admin, go to Settings and select Payments. Scroll past your main payment provider setup and payment capture method — which controls when card payments are actually charged — to the Manual payment methods section. This is a separate list from Shopify Payments or any third-party gateway, specifically for orders that get paid outside your online store's automatic checkout flow, like cash handed over on delivery or a bank transfer confirmed manually.

The Manual payment methods section in Settings > Payments, with Bank Deposit already added and a dropdown showing Create custom payment method, Money Order, and Cash on Delivery (COD).
The Manual payment methods section in Settings > Payments, with Bank Deposit already added and a dropdown showing Create custom payment method, Money Order, and Cash on Delivery (COD).

02Add a built-in method or create a custom one

Click Manual payment method to open a dropdown with a few ready-made options — Money Order and Cash on Delivery (COD) are built in and only need you to confirm you want them enabled. If none of those fit, choose Create custom payment method instead, which is the option to use for a bank transfer, pay-at-store pickup, or any other offline arrangement specific to how you actually take payment.

03Fill in the custom method's details

The Set up manual payment method form asks for three things: a Custom payment method name — what customers see at checkout, so make it clear, like "Bank Transfer" or "Pay on Pickup" rather than something vague; Additional details, shown to customers while they're choosing a payment method, useful for a short note like which bank or what to bring; and Payment instructions, which only display after the order is placed — this is where you put full account numbers, exact pickup hours, or step-by-step instructions for completing the payment. Click Activate once everything's filled in.

The Set up manual payment method modal, with fields for the method's name, the details shown at checkout, and the instructions shown after an order is placed.
The Set up manual payment method modal, with fields for the method's name, the details shown at checkout, and the instructions shown after an order is placed.

04Confirm it's live and add more if needed

Back on the Payments settings page, your new method now appears in the Manual payment methods list alongside any others you've already set up, each with its own Edit link for adjusting the name or instructions later. There's no limit to running several manual methods side by side — a store might reasonably offer Bank Deposit, Cash on Delivery, and a Pay at Store option all at once, letting the checkout page present whichever ones apply to a given customer or region.

Two manual payment methods live on the account — Bank Deposit and Pay at Store — each editable independently from the same list.
Two manual payment methods live on the account — Bank Deposit and Pay at Store — each editable independently from the same list.

05Understand how manual orders behave differently

An order paid through a manual method doesn't get marked as paid automatically the way a card transaction does — Shopify explicitly notes that orders paid manually must be approved before being fulfilled. That means someone on your team needs to confirm the cash was received or the bank transfer actually landed, then mark the order as paid in the admin before it ships. Skipping this check is how stores end up shipping product for a bank transfer that was never actually sent.

06Set expectations with customers up front

Because manual methods rely on trust and a manual follow-up step, be explicit in your Payment instructions about deadlines — for example, giving a bank transfer 48 hours to arrive before the order is automatically canceled, or a cash-on-delivery order having a limited redelivery window. This protects you from holding inventory indefinitely against an order that never gets paid, and it sets a clear, fair expectation for the customer from the moment they choose that option at checkout.

FAQ

Frequently asked questions

Does a manual payment method cost anything extra in Shopify fees?

No — manual payment methods like cash on delivery, bank deposit, or a custom method aren't processed through Shopify's payment gateway, so they don't carry the per-transaction processing fee that card payments do.

Do I need to manually mark orders as paid when using a manual method?

Yes. Orders placed through a manual payment method are not automatically marked as paid — Shopify requires you to confirm payment was received and update the order's status yourself before fulfilling it.

Can customers choose between a manual method and card payment at checkout?

Yes, as long as both are enabled, Shopify presents all active payment methods — automatic and manual — as options for the customer to choose from at checkout.

What's the difference between Money Order, Cash on Delivery, and a custom method?

Money Order and Cash on Delivery are pre-built manual methods with default naming and behavior. A custom payment method lets you fully control the name, checkout-facing details, and post-purchase instructions for any offline arrangement that doesn't fit the built-in options.

Can I remove a manual payment method later?

Yes — each method in the Manual payment methods list has its own Edit option, and from there you can deactivate or remove it if you stop offering that payment option.

About the author

Impran M N
Written by

Impran M N

I've been hooked on technology for as long as I can remember — especially the new tools and AI apps that seem to land every other week. Easy Tech Tuts is where I write up whatever I've just worked out: I do the task in the real product, record the screen, and turn it into the guide I wish I'd found first.