Easy Tech TutsHow to Remove a User in Jira
By Impran M N
When someone leaves a team or project, cleaning up their access in Jira keeps your user list and permissions accurate. This guide covers removing a user, along with what to consider for issues that were assigned to them.
01Decide the scope of removal
Determine whether the person needs to be removed from a single project or from the entire Jira site, since the steps differ.
02Reassign their open issues
Before removing access, reassign any issues currently assigned to that user so work doesn't get orphaned.
03Remove them from the project
If it's project-level, remove the user from the relevant project role or permission group.
04Deactivate or remove the site account
For a full site removal, go to user management and deactivate or delete the account, depending on your organization's policy.
05Confirm the change
Check that the user no longer appears in assignee dropdowns or has access to the relevant projects.
Frequently asked questions
What happens to issues assigned to a removed user?
They typically stay assigned to that user unless you manually reassign them first, so it's best to handle reassignment before removing access.
Should I deactivate or fully delete a user account?
Deactivating preserves historical data like past comments and assignments, while deleting can remove that association, so deactivating is often the safer choice.
Do I need admin permissions to remove a user?
Yes, removing or deactivating users generally requires Jira or organization administrator access.
Can a removed user be added back later?
Yes, in most cases a deactivated or removed user can be reinstated or re-invited if they rejoin the team.
Watch the full walkthrough
The same steps, demonstrated on screen from start to finish.
