Easy Tech TutsHow to Get a Jira User ID
By Impran M N
A Jira user's account ID is often required when working with the API, setting up automation rules, or configuring integrations, and it isn't always obvious where to find it. This guide covers a few reliable ways to get it.
01Check the user's profile
Open the user's profile page in Jira, since the account ID is sometimes visible directly in the page URL.
02Use the Jira REST API
Query the users endpoint of the Jira REST API with the person's email or display name to retrieve their account ID in the response.
03Check admin user management
If you have admin access, the user management section of Jira settings can also surface account details including the ID.
04Use the ID in automations or integrations
Once you have the account ID, plug it into the automation rule, script, or integration that requires it.
Frequently asked questions
Why can't I just use a username to identify a Jira user?
Jira Cloud moved away from usernames in favor of account IDs for privacy and consistency reasons, so many APIs and integrations now expect the account ID instead.
Do I need admin access to find another user's account ID?
Not always, since the REST API can return account IDs for users you have visibility into, but admin access makes it easier to browse the full user list.
Where is the account ID used most often?
It's commonly needed for API calls, automation rule configuration, and third-party integrations that reference specific Jira users.
Does the account ID ever change for a user?
No, a user's account ID is meant to stay consistent even if their email or display name changes.
Watch the full walkthrough
The same steps, demonstrated on screen from start to finish.
