Fix & Change Google Workspace Logo to Your Company's Custom, Logo is Not Showing on Google Workspace

Only an account with admin privileges on your Workspace domain can change the organization-wide logo, so start by signing in with your admin email at admin.google.com. If you land on a password verification screen showing your admin address, that's expected — Google routinely re-confirms identity before letting you into account-level settings.

Once inside the Admin console, expand Account in the left sidebar and click Account settings. This section covers everything tied to your organization as a whole — account management, personalisation, conflicting accounts, and legal and compliance — rather than settings for an individual user or device, which is why it's easy to overlook if you're used to looking in Apps or Security instead.

Scroll down Account settings until you reach Personalisation, which shows a Logo field. If your upload silently failed, this is where it'll be obvious — the field will read "No logo set" even though you're sure you uploaded something. Seeing this confirms the problem is that the logo never actually saved, rather than a caching or display delay elsewhere in Workspace.

Click into Personalisation and choose Custom logo, then use Upload from device or By URL to add your image — Google requires the file to be in JPEG, PNG, or GIF format, and an unsupported format is one of the most common reasons an upload fails without any error message. If you're replacing an existing logo, as in a case where a placeholder image was already set, the current image shows in the preview box so you can confirm you're overwriting the right one before saving.

Click Save at the bottom of the Personalisation panel, then check Gmail and other Workspace apps. A correctly uploaded logo in the right format usually shows up within minutes, but it can occasionally take longer to appear everywhere as the change rolls out across services — give it some time before assuming the upload failed again.

Once the new logo appears for you, have another user in your organization check their own Gmail or Workspace apps, since the logo is set at the account level and should be identical for everyone, not something each person configures individually. If it's showing correctly for you but not for others after enough time has passed, that's worth flagging to Google support rather than re-uploading the same file again.