Easy Tech Tuts
Freshdesk

How to Enable Dark Mode in Freshdesk

By Impran M N

Staring at a bright screen all day can strain your eyes, and dark mode offers a more comfortable alternative. This guide shows how to enable dark mode in Freshdesk.

01Open your account settings

Log in to Freshdesk and go to your personal preferences or display settings.

02Find the appearance option

Look for a setting related to theme or appearance within your preferences.

03Switch to dark mode

Toggle the setting from light to dark mode.

04Confirm the change

Save the setting and refresh if needed to see the interface switch to the darker theme.

FAQ

Frequently asked questions

Is dark mode available for all Freshdesk users?

Dark mode availability can depend on your Freshdesk version and plan, so check your settings menu to confirm.

Does dark mode affect what customers see?

No, dark mode is a personal display preference for agents and doesn't change the customer-facing portal.

Can I switch back to light mode later?

Yes, you can toggle between light and dark mode at any time from the same settings area.

Does dark mode change any functionality?

No, dark mode only changes the visual appearance, not how any features work.

Watch the full walkthrough

The same steps, demonstrated on screen from start to finish.